FAQ ? 

We want to inform you that we currently offer physical product deliveries exclusively to the United States. However, we are pleased to let you know that our digital products are accessible worldwide.

We apologize for any inconvenience this may cause, and we appreciate your understanding. We remain committed to providing you with the best products and services possible, and we hope that you will continue to enjoy our digital offerings from wherever you are in the world.

Shipping times are calculated from the moment an order is placed to when it is shipped from our distribution center.

Delivery times are calculated from the moment an order is shipped from our distribution center to the delivery to the buyer. Tracking information is available as soon as an order is shipped.

The shipping and delivery times indicated in the table below apply to stock received and stored in a distribution center, as well as orders shipped within the 48 contiguous states of the United States. Delivery times may be longer for the following orders:

• Stock transferred from one distribution center to another.
• Orders shipped to non-contiguous states and territories of the United States, including Alaska, Hawaii, and Puerto Rico.

Delivery Method ⇒ Shipping ⇒Delivery

• Priority ⇒ 1 business day ⇒ 1 business day
• Express ⇒ 1 business day ⇒ 2 business days
• Standard ⇒ 2 business days ⇒ 3 to 5 business days

If the product is out of stock, the order will be fulfilled within a maximum of thirty (30) days from the day following the Buyer’s validation of their order, subject to full payment of their order.

If delivery is not made by the end of this period, the Buyer has the option to cancel their order by contacting customer service at the email address customerservice@bonheurhappiness.com.

Once an order is prepared, it is shipped to the postal address provided by the Buyer at the time of the order.

• Orders paid by credit card, PayPal, are processed within a maximum of two (2) business days, subject to product availability.
• Once shipped, orders are delivered to your home between 3 and 14 business days depending on your country of residence.

Please note that an order is only shipped once payment has been approved.

Weekends and holidays are not considered business days.

If delivery is not made by the end of this period, the Buyer has the option to cancel their order under the conditions provided for in the “Delivery Delay” article below.

Looking to track your order? Look no further. At , we offer two simple solutions:

1. First, grab your order number and billing email, then head to our “Track My Order” tab. From there, you’ll be able to see all the details of your shipment.

2. If you’ve already created an account, just log in to access your order history. There, you’ll find the status of each order, along with a tracking link.

And if you encounter any issues, don’t hesitate to contact us at customerservice@bonheurhappiness.com. We’re here to help.

Thank you for choosing Bonheur Happiness for all your shopping needs.

At Bonheur Happiness, we strive to provide timely and efficient processing of your orders. Our standard processing time is 48 hours, and your tracking number will be provided at the time of shipment.

Please note that during periods of high demand, there may be a slight delay in updating tracking numbers on our servers. However, rest assured that we are working diligently to get your package to you as soon as possible.

Thank you for choosing Bonheur Happiness for your shopping needs. We value your business and look forward to serving you again soon.

At Bonheur Happiness, we want to make your shopping experience as convenient and secure as possible. That’s why we offer a variety of payment options, including PayPal, Visa, MasterCard, American Express, and debit cards.

To ensure that your payment information is always safe and secure, our website uses a state-of-the-art SSL encryption system. This means that all of your payment details are encrypted and protected from unauthorized access.

Shop with confidence at [Your company name], knowing that your payment is 100% secure. If you have any questions or concerns about payment or security, please don’t hesitate to contact us at customerservice@bonheurhappiness.com. We’re always happy to help.

Thank you for choosing Bonheur Happiness for your shopping needs. 

At Bonheur Happiness, we take the security of your payment seriously. That’s why we use the SSL encryption protocol to ensure that all of your payment information is transmitted securely.

When you make a payment on our website, you’ll see a lock icon in your browser, which indicates that your payment is being processed securely. This means that all of your payment details are encrypted and protected from unauthorized access.

Shop with confidence at [Your company name], knowing that your payment is secure. If you have any questions or concerns about payment security, please don’t hesitate to contact us at customerservice@bonheurhappiness.com. Our friendly customer service team is always here to help.

Thank you for choosing Bonheur Happiness for your shopping needs.

At Bonheur Happiness, we take your security and privacy seriously. That’s why we’ve implemented a secure HTTPS server to protect your personal information when you shop with us online.

Our commitment to security doesn’t stop there. We also comply with all relevant laws and regulations to ensure that your data is protected and treated with the utmost care.

To learn more about how we protect your privacy, please review our privacy policy. We value your trust and are committed to maintaining the highest standards of security and privacy in everything we do.

Shop with confidence at Bonheur Happiness, knowing that your personal information is always protected. If you have any questions or concerns about our security measures or privacy policy, please don’t hesitate to contact us at support@bonheurhappiness.com. Our dedicated customer service team is always here to assist you.

Thank you for choosing Bonheur Happiness for your shopping needs.

At Bonheur Happiness, we stand behind the quality of our products and want you to be completely satisfied with your purchase. That’s why we offer a 14-day return policy for all orders, starting from the date you receive your items.

With our satisfaction guarantee, you can shop with confidence knowing that you can return any item for a full refund if you’re not completely satisfied.

To learn more about our return and refund policy, please visit our website and review our policy in detail. We want to make the process as easy and straightforward as possible, so please don’t hesitate to contact us at customerservice@bonheurhappiness.com if you have any questions or concerns.

Thank you for choosing Bonheur Happiness. We value your business and look forward to serving you again in the future.

To proceed with an exchange within 14 days upon receipt of your items, please contact us at the following email address: customerservice@bonheurhappiness.com.

Please note that only items of the same type and at the same price are eligible for exchange. If this is not the case, we kindly ask you to request a refund and place a new order on our website.

The produit must be in the same condition as when you received it and must be returned in its original packaging. To initiate a return, please follow these steps:

1. Send us an email stating the reason for the return of the item(s) at the following email address: customerservice@bonheurhappiness.com.

2. Within 48 hours, you will receive the merchandise return authorization form.

3. Insert the Return Authorization Form containing a barcode and a description of the item for the returned products in the return package, next to the items.

4. Affix the return shipping label to the return package.

Note: Postage is not indicated on the return letter. You are responsible for purchasing and producing the return label.

When a return is received at our distribution center, our employees will examine the condition of the product. If it is considered to be in perfect condition and sellable, we will accept your return and proceed with an exchange or a refund.